Shipping policy
Shipping Policy
Last Updated: 28 September 2026
Thank you for choosing Apna Basket.
1. Order Processing
Orders are normally processed after successful confirmation of the order and payment, where applicable.
Processing time may vary depending on product availability, order volume and other operational factors.
2. Delivery Time
Estimated delivery timelines will depend on the customer's location, product availability and courier service.
The estimated delivery timeline, where available, will be communicated during checkout or through the order confirmation.
Delivery dates are estimates and are not guaranteed.
3. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before the order is completed.
Shipping charges may vary depending on the destination, order value, product type and applicable shipping arrangements.
4. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including:
- Full name
- House/building number
- Street/locality
- City
- State
- PIN code
- Contact details
Apna Basket is not responsible for delays or failed delivery caused by an incorrect or incomplete address provided by the customer.
5. Courier Delays
Delivery may occasionally be delayed because of circumstances beyond our reasonable control, including:
- Weather conditions
- Public holidays
- Natural events
- Courier operational issues
- Transportation disruptions
- Remote delivery locations
- Government restrictions
- Other unforeseen circumstances
6. Tracking
Where tracking is available, tracking information may be provided to the customer after the order has been shipped.
Customers can use the tracking information to check the status of their shipment.
7. Damaged Package
If the package appears visibly damaged at the time of delivery, customers are encouraged to document the condition of the package and contact Apna Basket as soon as possible.
For damaged, defective or incorrect products, please refer to our Return & Refund Policy.
8. Delivery Failure
If a delivery attempt fails because the customer is unavailable, the address is incorrect, or the customer refuses/does not accept the shipment, additional delivery attempts or other arrangements may be subject to the courier's procedures.
9. Contact
For shipping-related questions, please contact :
Email: arup.marketer@gmail.com
Store: Apna Basket